Terms & Conditions

Welcome to BodyKode. These Terms & Conditions explain how you may use this website and book services with BodyKode.

By using this website, booking a consultation, purchasing a service or contacting BodyKode, you agree to these Terms & Conditions.

1. About BodyKode

BodyKode provides naturopathic wellbeing support, nutrition and lifestyle guidance, functional health education and related services.

BodyKode does not provide emergency care, acute medical care, medical diagnosis or treatment. Our services are designed to support your wellbeing and work alongside, not replace, your GP or other medical professionals.

For urgent medical concerns, please contact your GP, NHS 111 or emergency services.

2. Services

BodyKode may offer discovery calls, consultations, follow-up appointments, packages, functional testing guidance, digital resources and related wellbeing support.

Service details, durations and prices are shown on the booking page at the time of booking. BodyKode may update services, pricing or availability at any time.

3. Booking Appointments

Appointments must be booked through the website or approved booking platform.

You are responsible for providing accurate contact details and attending your appointment at the agreed time.

If you are booking an online appointment, you are responsible for ensuring you have a stable internet connection and a suitable private space.

4. Payments

Payment terms will be shown at the time of booking. Some services may require payment in full before the appointment.

All prices are listed in GBP unless otherwise stated.

BodyKode reserves the right to refuse or cancel a booking if payment is not received.

5. Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please do so as soon as possible using the booking system or by contacting BodyKode directly.

BodyKode may set specific cancellation and rescheduling rules for each service. These will be shown at the time of booking where applicable.

For online bookings and digital services, UK distance selling rules may provide cancellation rights in some circumstances, including rules around cancellation before a service starts or digital content is accessed.

6. Health Information

You may be asked to provide information about your health, lifestyle, symptoms, diet, test results and personal circumstances.

You agree that the information you provide is accurate and complete to the best of your knowledge.

BodyKode will use this information to provide personalised wellbeing guidance. Please also read our Privacy Policy to understand how your personal information is collected, stored and used.

7. Functional Testing

Where appropriate, BodyKode may recommend functional or nutritional testing through third-party laboratories or providers.

Testing is optional unless otherwise stated. Test results are used to support wellbeing guidance and are not a substitute for medical diagnosis or treatment.

BodyKode is not responsible for delays, errors, pricing changes or policies set by third-party testing providers.

8. Results and Outcomes

Every person is different. BodyKode cannot guarantee specific results, improvements or outcomes from consultations, programmes, testing, nutrition advice or lifestyle guidance.

Your progress may depend on many factors, including your health history, consistency, lifestyle, medical circumstances and engagement with your plan.

9. Website Content

The content on this website is for general information only. It should not be treated as medical advice or used as a replacement for professional healthcare.

You should always seek advice from a qualified medical professional before making changes relating to medication, diagnosis, treatment or serious health concerns.

10. Digital Products and Resources

BodyKode may offer digital guides, resources or downloadable materials.

These are for your personal use only. You must not copy, share, sell, reproduce or distribute them without written permission from BodyKode.

11. Intellectual Property

All website content, including text, images, graphics, branding, logos, downloads and resources, belongs to BodyKode unless otherwise stated.

You may not copy, reproduce or use BodyKode content for commercial purposes without written permission.

12. Third-Party Links and Platforms

This website may link to third-party platforms, including booking systems, payment processors, testing providers or external resources.

BodyKode is not responsible for the content, privacy practices, terms or performance of third-party websites or services.

13. Limitation of Liability

BodyKode will take reasonable care in providing services and maintaining this website.

However, BodyKode is not liable for any loss, damage or injury resulting from misuse of the website, reliance on general website content, failure to seek medical advice, third-party services or circumstances outside our reasonable control.

Nothing in these Terms excludes liability where it would be unlawful to do so.

14. Changes to These Terms

BodyKode may update these Terms & Conditions from time to time. The latest version will be available on this website.

By continuing to use the website after changes are made, you accept the updated Terms.

15. Contact

For questions about these Terms & Conditions, please contact:

BodyKode
Email: hello@bodykode.com
Location: Cheltenham, UK / Online appointments available
Website: www.bodykode.com